About

FAQ

• Where is the store based?

  New Ulm, MN 56073

• Is there more detailed information regarding your parts?

  There most certainly is! You can find our informational web page by going to www.kralautoparts.com

• Can these parts be purchased elsewhere?

  Great question! I personally designed these parts so I have the "original" version. We have begun stocking these in several parts stores and we will continue to strive to make our products conveniently available to you.

• Do you accept orders placed outside of the US?

  We sure do! But obviously shipping costs will be higher and your items will take longer to arrive than they would if they were shipped within the US.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.